All records held by advance counselling will be kept for the duration specified by guidance from my professional association (The British Association for Counselling and Psychotherapy). In the case of counselling clients this is 7 years.
Data Role I act as a data controller for use of your personal data to provide the service you have requested. I also act as a controller and processor for processing your data to other healthcare providers such as a GP only where this is necessary for your care and with your consent. I act as a data controller and processor for processing online payments. I will only keep personal data if there is a legitimate basis for doing so and any processing I do is fair and lawful. If I use your data for marketing purposes such as newsletters, this only if you give us your express consent.
advancecounselling.online is registered with the Information Commissioner’s Office (ICO) to collect data for the purposes already described. A copy of the registration is available through the ICO website (search by business name).
The technical platform of our website uses cookies to aid the functioning of the website and to analyse data about webpage traffic. This helps us to meet your personal needs. A cookie is a small file which asks permission to be placed on your computer’s hard drive. We do not make use of cookies to collect any private or personally identifiable information at all. We only use this information for statistical analysis purposes and then the data is removed from the system. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
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